First Semester
Upcoming30 credit hours
- IC3 Computer Skills 6 credit hours
- Fundamentals of Secretarial Work and Office Administration 6 credit hours
- Secretarial Procedures I 6 credit hours
- Written Communication Skills 6 credit hours
Class of 2026 - B1
Professional Diploma in Office Administration
The Professional Diploma in Office Administration aims to prepare qualified professionals for secretarial and administrative roles, while developing their skills in organization, communication, and meeting management. The diploma contributes to improving work efficiency and supporting smooth and effective business operations.
Registration is closed.
Study starts
Study ends
Credit hours to graduate
60
Overview
The Professional Diploma in Office Administration aims to qualify specialized professionals in secretarial and administrative work by providing them with the knowledge and skills required to perform office tasks and organize administrative procedures efficiently and professionally. The program covers the fundamentals of secretarial work, secretarial procedures, written communication skills, advanced applications in secretarial work, as well as meeting management and minute-taking skills. This contributes to enhancing administrative performance and supporting efficient workflow across various institutions and organizations.
- Graduation class
- 2026 - B1
- What this class is called
- 2026 Cohort
- Credit hours to graduate
- 60
- Semesters
- 2
- Courses
- 9
Objectives, outcomes and skills
Objectives
By the end of this diploma, trainees will be able to:
Identify the fundamentals and key concepts of secretarial work and office administration.
Apply modern procedures and methods in carrying out secretarial tasks and responsibilities.
Master written communication skills and professionally prepare administrative correspondence and reports.
Use modern technological applications and tools to perform secretarial and office tasks.
Organize tasks, appointments, files, and documents using effective administrative methods.
Apply procedures for organizing meetings, preparing agendas, and documenting meeting minutes.
Prepare meeting minutes and accurately document decisions and recommendations in an organized manner.
Develop communication, organizational, and time-management skills required for secretarial work.
Demonstrate confidentiality, accuracy, and professionalism when handling administrative information and documents.
Support administrative efficiency and improve the quality of services and office practices within the workplace.
Learning outcomes
By the end of the program, trainees will be able to:
Understand the concept and importance of secretarial work, its types, and the qualities of a successful secretary.
Develop behavioral and administrative skills that enhance effectiveness in the workplace.
Interact with others according to positive behaviors and professional practices required in executive offices.
Develop creative thinking and innovation skills to effectively address office-related situations.
Enhance advanced secretarial skills to provide high-quality administrative support.
Skills gained
Verbal and written communication skills, including preparing correspondence and reports.
Effective time, appointment, and meeting management.
Document management and paper and electronic archiving.
Proficiency in using computer applications and office systems.
Customer service skills and handling difficult situations with professionalism and tact.
Commitment to professional ethics and workplace etiquette.
Course contents
Taught in First Semester
This course provides essential digital skills in accordance with the international IC3 standard. It covers computer and smart device components, operating systems and software, cloud computing, cybersecurity and protection, common features of office applications, the Internet and networks, email, digital communication, social media, and digital citizenship ethics.
Taught in First Semester
This course aims to provide trainees with the knowledge and skills related to the fundamentals of office administration.
Taught in First Semester
This course focuses on equipping trainees with essential practical skills in office secretarial work, beginning with an introduction to secretarial work and its importance, followed by effective communication skills and professional relationships. It covers daily tasks such as managing correspondence, handling telephone communications, organizing executive travel, dealing with visitors and clients, and applying professional visit protocols. The course also addresses time management and workplace stress management, preparing trainees to perform secretarial duties efficiently and professionally in an office environment.
Taught in First Semester
This course aims to equip trainees with the written and professional communication skills required for office work, including the preparation of official correspondence, reports, and meeting minutes, while also developing oral communication and non-verbal communication skills. It covers topics related to document archiving and retention, confidentiality and information protection, appointment scheduling, and office etiquette. The course also focuses on effective communication with managers, colleagues, and clients, as well as reception and hospitality practices, in addition to handling challenging situations with tact and professionalism.
Taught in Second Semester
This course builds on the skills acquired in Level 1 to further develop trainees’ English language proficiency. It covers advanced tenses, including the Present Perfect and Present Perfect Continuous, modal verbs, the passive voice, conditional sentences, reported speech, and relative clauses. It also develops advanced vocabulary, reading, and writing skills.
Taught in Second Semester
This course provides advanced training in Microsoft Office applications in accordance with the international MOS standard. It covers creating and formatting documents in Word, Excel fundamentals, formulas, functions, and data analysis, as well as creating professional presentations in PowerPoint and managing email, calendars, and contacts in Outlook.
Taught in Second Semester
This course covers the practical aspects that prepare executive secretaries to perform their roles efficiently and professionally.
Taught in Second Semester
This course aims to develop trainees’ skills in advanced secretarial procedures, with a focus on organizing meetings and administrative communications, managing tasks and priorities, and delegation in the office environment. It also covers problem-solving and decision-making skills, physical office environment management, the use of modern office technologies, professional email management, and presentation preparation. In addition, the course addresses creativity in the workplace and the secretary’s self-development to enhance job performance and the ability to adapt to the challenges of the contemporary work environment.
Taught in Second Semester
This course aims to equip trainees with the skills required to effectively organize and manage meetings and professionally prepare meeting minutes. It covers pre-meeting preparation, meeting proceedings, decision-making and documentation, as well as meeting protocols, common mistakes in minute writing, and the management of electronic meetings (E-Meetings). The course concludes with a comprehensive practical project that enables trainees to organize an actual meeting and prepare its minutes in accordance with professional standards.
Entry requirements
High school graduates
Intermediate college graduates
University graduates
The semester plan
Second Semester
Upcoming30 credit hours
- Intensive English 2 6 credit hours
- MOS Computer Skills 6 credit hours
- Advanced Applications in Secretarial Work 6 credit hours
- Secretarial Procedures II 6 credit hours
- Meeting Management and Minutes 6 credit hours
Payment options
Seat booking fee
Paid once when you register, and never refunded. It is not part of the diploma price.
115.00
Registration fee
Paid after you have booked your seat
The whole diploma
Price 5,600.00
Registration is closed.
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